Metro Micro
Micro is Metro’s new on-demand rideshare service, offering trips within several zones in LA County. The new service is for short trips and uses small vehicles (seating up to 10 customers). Micro is part of Metro’s family of services and has been designed hand-in-hand with our NextGen Bus Plan. The service is meant to be a fast, safe and convenient option for quick trips around town without having to transfer. The service is available in the Watts/Willowbrook and LAX/Inglewood areas. Metro Micro will be available in North Hollywood/Burbank, Compton/Artesia and El Monte starting January 25, 2021.
Hours of Operation
Watts/Willowbrook Zone
Monday-Sunday, 5am-11pm
LAX/Inglewood Zone
Monday-Friday, 5am-10am & 2pm-7pm
Service starts January 25, 2021 in North Hollywood/Burbank, Compton/Artesia and El Monte.*
*North Hollywood/Burbank Zone
Monday-Sunday, 10am-10pm
*Compton/Artesia Zone
Monday-Sunday, 9am-9pm
*El Monte Zone
Monday-Friday, 9am-9pm
Saturday-Sunday, 10am-10pm
How to Ride Metro Micro
Option #1: Download the new mobile app on the App Store or Google Play
Option #2: Book a ride online at book.metro-micro.net
Option #3: Call 323.GO.METRO (323.466.3876)
>The service is available in the Watts/Willowbrook and LAX/Inglewood areas. Metro Micro will be available in North Hollywood/Burbank, Compton/Artesia and El Monte starting January 25, 2021.
>All pick-up and drop-off locations will be vetted by Metro for safety and lighting. Average wait times of 10 minutes are anticipated.
>When booking a ride, please indicate if space for a wheelchair or bicycle will be needed.
Fare
$1 per ride*
*At this time, the promotion will run six months from the date of service launch. The $1 will not include a transfer to our bus and rail. Customers can pay using their TAP card (stored-value only), or with a credit card (no cash). Metro staff will return to the Board at the end of the six-month introductory period to consider potential fare adjustments.
When & Where to Use Metro Micro
This new service will cover nine service zones to be launched in the following time frame:
These zones include some of Metro’s busiest bus and rail lines, allowing Metro Micro to serve as a vital first/last mile tool for those who want to ride transit but need a better way to get there. Each zone was designed with specific use cases in mind and will help riders get to priority destinations including major employment centers, universities and schools, and major medical centers and hospitals.
Benefits
Save money
Short wait times
Local trips
Bike rack
Accessible
Health & Safety
Metro is committed to following public health guidelines during the COVID-19 Pandemic:
>Face coverings will be required at all times for drivers and passengers.
>Clear vehicle sneeze guard partitions will separate driver from passengers.
>Vehicle capacity will be restricted to allow for better passenger distancing.
>Drivers will be trained on proper COVID-19 health and safety procedures and be provided with proper PPE equipment.
>Vehicles will be cleaned at least once daily with EPA-approved disinfectants.