Metro Micro is Metro’s new on-demand rideshare service, offering trips within several zones in LA County. The new service is for short trips and uses small vehicles (seating up to 10 customers). Metro Micro is part of Metro’s family of services and has been designed hand-in-hand with our NextGen Bus Plan. The service is meant to be a fast, safe and convenient option for quick trips around town without having to transfer. The service will launch in the first two zones in December 2020.
Starting December 2020, Book a Ride on Metro Micro By...
Downloading and using the new mobile app
Going online to the Metro Micro app web browser
Contacting the Metro Call Center
*When booking a ride, please indicate if space for a wheelchair or bicycle will be needed.
At this time, the promotion will run six months from the date of service launch. The $1 will not include a transfer to our bus and rail. Customers can pay using their TAP card/account, or with a debit, credit or pre-paid card. Metro staff will return to the Board at the end of the six-month introductory period to consider potential fare adjustments.
All pick-up and drop-off locations will be vetted by Metro for safety and lighting. Average wait times of 10 minutes are anticipated.
When & Where to Use Metro Micro
These zones include some of Metro’s busiest bus and rail lines, allowing Metro Micro to serve as a vital first/last mile tool for those who want to ride transit but need a better way to get there. Each zone was designed with specific use cases in mind and will help riders get to priority destinations including major employment centers, universities and schools, and major medical centers and hospitals.
Metro’s Commitment to Safety
Metro has joined the American Public Transportation Association (APTA) and transit agencies across the nation in committing to specific measures to help ensure the safe return of riders as the U.S. recovers from the COVID-19 pandemic.
Under the partnership, Metro is committed to:
- Following official guidance on safe riding practices from health experts and agencies.
- Protecting riders through cleaning, disinfecting, good ventilation, and providing room for social distancing when practical.
- The use of face coverings by operators and riders.
- Sharing information that will empower riders to make informed choices.
- Ensuring transit workers and passengers are healthy.